Statutory Auditors for the Medi Assist Group are M/s. MSKA & Associates, Chartered Accountants, (Firm Registration Number - 105047W)
Medi Assist Insurance TPA Pvt. Ltd.
Raksha Health Insurance TPA Pvt. Ltd.
Mayfair and subsidiaries
Mayfair Consultancy Services India Pvt. Ltd.
SEBI vide circular no. SEBI/ HO/ OIAE/OIAE_IAD-1/ P/ CIR/ 2023/ 131 on July 31, 2023 has introduced Online Dispute Resolution (ODR) mechanism to facilitate online resolution of all kinds of disputes arising in the Indian securities market. Disputes between Investors/Clients and Listed companies, including their Registrar and Share Transfer Agents (RTAs) will be resolved in accordance with this circular.
To enhance investor awareness on the ODR mechanism, a brief overview of the process is provided for reference:
As a first step, all grievances/ disputes/ complaints against the Company are required to be directly lodged with RTA &/ or Company.
Link Intime India Private Limited is Company's RTA and Shareholders may lodge their concerns as under:
To lodge a complaint with the Company
(send an email or physical correspondence at)
Address: Tower D, 4th floor, IBC Knowledge Park 4/1, Bannerghatta Road, Bengaluru 560 029, Karnataka, India
Phone: (+91 80) 6919 0000
Email: investor.relations@mediassist.in
To lodge a complaint with the RTA
(send an email or physical correspondence at)
Unit: Medi Assist Healthcare Services Limited C-101, 247 Park, LBS Marg, Vikhroli (West), Mumbai - 400 083, Maharashtra, India
Phone: (+ 91) 810 811 4949
Email: rnt.helpdesk@linkintime.co.in
Grievances/ disputes/ complaints which are not resolved at Level 1, or if the shareholder is not satisfied with the resolution provided by the Company/ RTA, then a complaint may be raised on SEBI Complaints Redress System (“SCORES”) which can be accessed at https://www.scores.gov.in
In case the Shareholder is not satisfied with the resolution provided at Level 1 or 2, then the Online Dispute Resolution process may be initiated through the ODR Portal at https://smartodr.in/login within the applicable timeframe under law.
The link to the ODR Portal is also displayed on our website at https://www.mediassist.in/investor-relations/
The aforesaid SEBI circular/ corrigendum can be accessed on the website of SEBI at https://www.sebi.gov.in/ or on the website of the Company at https://www.mediassist.in/investor-relations/
For any queries on the above matter, investors may contact the Company/ RTA.
Address: Tower D, 4th floor, IBC Knowledge Park 4/1, Bannerghatta Road, Bengaluru 560 029, Karnataka, India
Phone: (+91 80) 6919 0000
Email: investor.relations@mediassist.in
Address: Tower "D", 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bengaluru - 560 029
Phone: (+91 80) 6919 0000
Email: cosec@mediassist.in
General helpline 0120 693 7372
Senior citizen helpline 1800 419 9493