At a Glance
About us
About us

Who we are, how to contact us, and where to learn more.

Our Story
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Careers
Contact
Newsroom
Awards
Reports
Certification
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Financial Reports
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Subsidiaries
Subsidiaries

Medi Assist subsidiaries are legally separate entities, which means they have their own management, operations, and financial statements

TPA
Medi Assist Insurance TPA
Medvantage Insurance TPA
Raksha Insurance TPA
IPMI
Mayfair We Care
Expertise
Expertise

Driving access to high-quality healthcare

Benefits Administration
International Private Medical Insurance
Self Funded
Medical Value Travel Facilitator
Borderless Network
- Empanel your hospital
- Search Network Hospitals
Products & Technology
Partners
Partners

Discover our Business and Tech Partners

All Partners
MediBuddy
IHX
Swasth
Shikhar Insurance
Ekincare
Truworth Wellness
Policy
Privacy Policy
Terms of Use
Others

    We aim to touch a billion lives with our best-in-class services.

    Medi Assist has contracted with a pan-India provider network of 14,000+ hospitals, across 967 cities and towns and 32 states(including union territories) in India. Following our recent acquisition, we now provide access to a global provider network of hospitals across 138 countries, as of March 31, 2023.

    Our repricing arrangements with hospitals remains an integral part of our contracting strategy and an important metric of performance delivering savings through discounts and packages to insurers while providing cashless convenience to members.

    Our Footprint as of FY 23

    INR 145 B+ Premiums under management
    Group & retail premiums (excluding govt. schemes)
    960 + Cities with provider partnerships
    210 K+ SI protect users
    12.5 M+ Member portal users
    100 K+ Virtual help desk chats
    48 k+ Agent portal users
    14 K+ Provider partnerships
    6 M+ Claims received annually
    Group & retail claims (India)
    36 Insurer partnerships
    India & international
    138 Countries with cashless network
    India & international
    81* Offices pan India
    Including govt. schemes offices
    9500 + Enterprise clients
    226 M+ Total lives serviced
    Including govt. schemes members
    5400 + Employees

    Empanel your hospital in our India

    By empanelling your hospital with us, you gain increased visibility to a wide audience of Insurers and Members looking to access medical care.

    Empanel your hospital

    Outpatient

    Outpatient

    We aggregate concierge outpatient services, including doctor consultation (tele-consultation), labs, prescription benefits, and health screening services. Our members can on-demand, select a service, book an appointment, make a purchase and manage their medical records in a secure environment.

    Our network of hospitals, labs, pharmacies is connected to us either directly or via service aggregators. They are associated with our platform that allows real-time data exchange and scheduling to deliver a superior customer experience.

    Revenue Cycle Management (RCM)

    Revenue Cycle Management (RCM)

    RCM is a solution that tracks revenue from patients, right from their initial appointment or encounter with the healthcare system to their final payment. Errors in RCM can lead to healthcare providers receiving delayed payments or none at all.

    The RCM team maintains compliance with coding regulations and uses proprietary AI/ML tools to automate medical and billing information.

    General helpline 01206937324

    Senior citizen helpline 1800 419 9493

    ABOUT MEDI ASSIST
    Our Story At a Glance Board of Directors Leadership Financial Reports Industry Recognition CSR and ESG Newsroom Awards Reports Certification Investor Relations Blog Careers Contact
    SUBSIDIARIES
    Medi Assist Insurance TPA Medvantage Insurance TPA Raksha Insurance TPA Mayfair We Care
    POLICY
    Privacy Policy Terms of Use Others
    AREA OF EXPERTISE
    Benefits Administration International Private Medical Insurance Self Funded Medical Value Travel Facilitator Borderless Network - Empanel your hospital - Search Network Hospitals Products & Technology
    PARTNERS
    All Partners MediBuddy IHX Swasth Shikhar Insurance Ekincare Truworth Wellness

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