About us
Subsidiaries
Subsidiaries
Expertise
Partners
Making holistic healthcare solutions accessible to all
We are India's largest Third Party Insurance Administrator (TPA), distinguished by our technology-first approach. We collaborate with insurers to offer our members cashless access to an extensive network of healthcare providers. Our Indian provider network comprises 14,000+ hospitals across 967 cities and towns and 32 states(including union territories) as on March 31, 2023.
Medi Assist partners with group accounts (employers) to administer their employee health insurance plans, in India. Additionally, we partner with Insurers to administer health insurance plans for retail customers (individual insurance Policyholders) and publicly funded health schemes (Government Schemes).
At Medi Assist, we are committed to leveraging our operational excellence and technology to deliver high-quality health insurance administration services.
Our Footprint as of FY 23
14 K+ Provider partnerships
6 M+ Claims received annually
Group & retail claims (India)
36 Insurer partnerships
India & international
138 Countries with cashless network
India & international
Awards & Recognition
Best Organizations for Women, 2022
Awarded 'Best Organisations for Women, 2022' by the Economic Times.
Healthy Workplace Award 2020 by Arogya World India Trust - 2020
Silver Level - Healthy Workplace Award 2020 by Arogya World India Trust.
Top Organizations with Innovative HR Practices
Awarded the 'Top Organizations with Innovative HR Practices' by the Asia Pacific HRM Congress.
Board of Directors
Dr. Vikram Jit Singh Chhatwal
Chairman and Whole Time Director
Satish V. N. Gidugu
Chief Executive Officer and Whole Time Director
Himani Kapadia
Independent Director
Dr. Ritu Anand
Independent Director
Anil Chanana
Independent Director
Ananda Mukerji
Independent Director
G Srinivasan
Independent Director
Vishal Gupta
Nominee Non-executive Director
Gaurav Sharma
Nominee Non-executive Director
Marquee shareholders
Bessemer Venture Partners
Global investment firm
Investcorp
Formally known as IDFC Trustee Company Limited, global manager of alternative investments
Marquee accounts serviced
Our Motto
“Every Employee A Partner, Every Customer A Commitment”
A business is nothing without defined values that inspire each one of us every day. Our core values help us live up to that motto every day so our employees, partners & customers always get the best from us.
Our Vision
Medi Assist aims to deliver informed healthcare decisions to a billion lives connected by using technology, partnerships and human touch.
Our Mission
To be the most trusted partner for technology-led healthcare solutions. To be committed to the personal growth & recognition of each MAven & provide an environment that promotes team work, high performance, empathy and keen sense of social responsibility.
Core Values
Honesty, Integrity & Respect
Our integrity is important to us; we do not compromise on it. We trust and respect each other - even when we disagree. We are honest and truthful in our actions.
Positive Environment
We foster talent with opportunities to grow and learn. We believe in taking initiative, being challenged and giving 100%.
Customer Driven
We stay true to our commitments made to our Customers. It's equally important to retain customers as winning new ones.
FAQs
Medi Assist was founded in the year 2000.
As of July 2023, Medi Assist employed 5400+ professionals
Medi Assist is headquartered in Bengaluru. We have 81 offices in 19 Indian states.
The mailing address of Medi Assist's registered office is:
Tower D, 4th Floor, IBC Knowledge Park, 4/1,
Bannerghatta Road, Bengaluru – 560029
Medi Assist follows a financial year that begins on April 1 and ends on March 31.
1. Internal Auditors: Pricewaterhouse-Coopers Services LLP.
2. Statutory Auditors:MSKA & Associates, Chartered Accountants (FRN 105047W).
1. Acquisition of DHS TPA in the year 2016
2. Acquisition of Medicare TPA in the year 2018
3. Acquisition of Mayfair We Care in 2022
4. Acquisition of Medvantage TPA & Raksha TPA in 2023
General helpline 01206937324
Senior citizen helpline 1800 419 9493
