About us
Subsidiaries
Subsidiaries
Expertise
Partners
Making holistic healthcare solutions accessible to all
We provide third party administration services to insurance companies through our wholly owned subsidiaries, Medi Assist TPA and Raksha TPA.
Our Indian provider network comprises 18,000+ hospitals across 1,069 cities and towns and 31 states (including union territories) as on September 30, 2023.
Medi Assist partners with group accounts (employers) to administer their employee health insurance plans, in India. Additionally, we partner with Insurers to administer health insurance plans for retail customers (individual insurance Policyholders) and publicly funded health schemes (Government Schemes).
At Medi Assist, we are committed to leveraging our operational excellence and technology to deliver high-quality health insurance administration services.
Our Footprint as of H1 - FY 24
29 K+ Provider partnerships
6 M+ Claims received annually
Group & retail claims (India) (As of FY 23)
35 Insurer partnerships
India & international
141 Countries with network
India & international
Awards & Recognition
TPA of the Year, 07 Mar 2024
Awarded at the India Insurance Summit organised by Synnex Group.
Best Use of Predictive Analysis for Fraud Detection, 2024
Awarded by Quantic India at the Data Analytics & AI Show 2024
Best Organizations for Women, 2022
Awarded 'Best Organisations for Women, 2022' by the Economic Times.
Board of Directors
Dr. Vikram Jit Singh Chhatwal
Chairman and Whole Time Director
Satish V. N. Gidugu
Chief Executive Officer and Whole Time Director
Himani Kapadia
Independent Director
Dr. Ritu Anand
Independent Director
Madhavan Ganesan
Independent Director
Narain Duraiswami
Independent Director
Ashwin Raghav
Independent Director
T.L. Alamelu
Independent Director
Vishal Gupta
Nominee Non-executive Director
Marquee accounts serviced
Nifty 50 76%
Nifty auto 73%
Nifty FMCG 67%
Nifty financial services 65%
BSE 500 35%
Nifty IT 60%
Nifty metals 33%
Nifty healthcare 65%
Nifty pharma 60%
Nifty media and entertainment 40%
Our Motto
“Every Employee A Partner, Every Customer A Commitment”
A business is nothing without defined values that inspire each one of us every day. Our core values help us live up to that motto every day so our employees, partners & customers always get the best from us.
Our Vision
Medi Assist aims to deliver informed healthcare decisions to a billion lives connected by using technology, partnerships and human touch.
Our Mission
To be the most trusted partner for technology-led healthcare solutions. To be committed to the personal growth & recognition of each MAven & provide an environment that promotes team work, high performance, empathy and keen sense of social responsibility.
Core Values
Honesty, Integrity & Respect
Our integrity is important to us; we do not compromise on it. We trust and respect each other - even when we disagree. We are honest and truthful in our actions.
Positive Environment
We foster talent with opportunities to grow and learn. We believe in taking initiative, being challenged and giving 100%.
Customer Driven
We stay true to our commitments made to our Customers. It's equally important to retain customers as winning new ones.
FAQs
Medi Assist was founded in the year 2000.
As of September 2023, Medi Assist employed 6,200+ professionals
Medi Assist is headquartered in Bengaluru.
The mailing address of Medi Assist's registered office is:
Tower D, 4th Floor, IBC Knowledge Park, 4/1,
Bannerghatta Road, Bengaluru – 560029
Medi Assist follows a financial year that begins on April 1 and ends on March 31.
1. Internal Auditors: Pricewaterhouse-Coopers Services LLP.
2. Statutory Auditors:MSKA & Associates, Chartered Accountants (FRN 105047W).
1. Acquisition of DHS TPA in the year 2016
2. Acquisition of Medicare TPA in the year 2018
3. Acquisition of Mayfair We Care in 2022
4. Acquisition of Medvantage TPA & Raksha TPA in 2023
Always by your side, making every experience easy and smooth
General helpline: 0120 693 7372
Senior citizen helpline: 1800 419 9493
