Making holistic healthcare solutions accessible to all

We provide third party administration services to insurance companies through our wholly owned subsidiaries, Medi Assist TPA, Medvantage TPA and Raksha TPA.

Our Indian provider network comprises 18,000+ hospitals across 1,069 cities and towns and 31 states (including union territories) as on September 30, 2023.

Medi Assist partners with group accounts (employers) to administer their employee health insurance plans, in India. Additionally, we partner with Insurers to administer health insurance plans for retail customers (individual insurance Policyholders) and publicly funded health schemes (Government Schemes).

At Medi Assist, we are committed to leveraging our operational excellence and technology to deliver high-quality health insurance administration services.

Our Footprint as of H1 - FY 24

18 K+ Provider partnerships
6 M+ Claims received annually
Group & retail claims (India) (As of FY 23)
35 Insurer partnerships
India & international
141 Countries with network
India & international

Marquee shareholders

Bessemer Venture Partners

Global investment firm


Formally known as IDFC Trustee Company Limited, global manager of alternative investments

Marquee accounts serviced

Nifty 50 76%

Nifty auto 73%

Nifty FMCG 67%

Nifty financial services 65%

BSE 500 35%

Nifty IT 60%

Nifty metals 33%

Nifty healthcare 65%

Nifty pharma 60%

Nifty media and entertainment 40%

Our Motto

“Every Employee A Partner, Every Customer A Commitment”

A business is nothing without defined values that inspire each one of us every day. Our core values help us live up to that motto every day so our employees, partners & customers always get the best from us.

Our Vision

Medi Assist aims to deliver informed healthcare decisions to a billion lives connected by using technology, partnerships and human touch.

Our Mission

To be the most trusted partner for technology-led healthcare solutions. To be committed to the personal growth & recognition of each MAven & provide an environment that promotes team work, high performance, empathy and keen sense of social responsibility.

Core Values

Honesty, Integrity & Respect

Our integrity is important to us; we do not compromise on it. We trust and respect each other - even when we disagree. We are honest and truthful in our actions.

Positive Environment

We foster talent with opportunities to grow and learn. We believe in taking initiative, being challenged and giving 100%.

Customer Driven

We stay true to our commitments made to our Customers. It's equally important to retain customers as winning new ones.


Medi Assist was founded in the year 2000.

As of September 2023, Medi Assist employed 6,200+ professionals

Medi Assist is headquartered in Bengaluru.

The mailing address of Medi Assist's registered office is:
Tower D, 4th Floor, IBC Knowledge Park, 4/1,
Bannerghatta Road, Bengaluru – 560029

Medi Assist follows a financial year that begins on April 1 and ends on March 31.

1. Internal Auditors: Pricewaterhouse-Coopers Services LLP.

2. Statutory Auditors:MSKA & Associates, Chartered Accountants (FRN 105047W).

1. Acquisition of DHS TPA in the year 2016

2. Acquisition of Medicare TPA in the year 2018

3. Acquisition of Mayfair We Care in 2022

4. Acquisition of Medvantage TPA & Raksha TPA in 2023