At a Glance
About us
About us

Who we are, how to contact us, and where to learn more.

Our Story
Blog
Careers
Contact
Newsroom
Awards
Reports
Certification
Investor Relations
Board of Directors
Leadership
Financial Reports
Industry Recognition
CSR and ESG
Subsidiaries
Subsidiaries

Medi Assist subsidiaries are legally separate entities, which means they have their own management, operations, and financial statements

TPA
Medi Assist Insurance TPA
Medvantage Insurance TPA
Raksha Insurance TPA
IPMI
Mayfair We Care
Expertise
Expertise

Driving access to high-quality healthcare

Benefits Administration
International Private Medical Insurance
Self Funded
Medical Value Travel Facilitator
Borderless Network
- Empanel your hospital
- Search Network Hospitals
Products & Technology
Partners
Partners

Discover our Business and Tech Partners

All Partners
MediBuddy
IHX
Swasth
Shikhar Insurance
Ekincare
Truworth Wellness
Policy
Privacy Policy
Terms of Use
Others

    We aim to touch a billion lives with our best-in-class services.

    Did you know that you can easily submit your claims online?

    Read more

    Medi Assist partners with group accounts (employers) to administer their employee health insurance plans, in India and overseas through Mayfair We Care. Additionally, we partner with Insurers to administer health insurance plans for retail customers (individual insurance Policyholders) and publicly funded health schemes (Government Schemes) as well.

    Our differentiators

    Competitive rates/contracts

    Creative solutions that deliver value from their benefits investment and improve health.

    Simplified program delivery

    For a unified, engaging employee experience, we offer a range of digital platforms designed to improve the employee benefits experience.

    Global healthcare network

    Access to healthcare services via hospitals, healthcare providers and medical centers in 138 countries

    Optimized benefits

    We don't believe in a one-size-fits-all solution. Our approach delivers real-world solutions using Medi Assist-proprietary tools.

    Prevention of fraud and abuse

    We use features like electronic KYC, Two-factor authentication for claim registration to protect member data from fraudulent activities online.

    Medi Assist's role in the health insurance ecosystem

    Our Footprint as of FY 23

    INR 145 B+ Premiums under management
    Group & retail premiums (excluding govt. schemes)
    960 + Cities with provider partnerships
    210 K+ SI protect users
    12.5 M+ Member portal users
    100 K+ Virtual help desk chats
    48 k+ Agent portal users
    14 K+ Provider partnerships
    6 M+ Claims received annually
    Group & retail claims (India)
    36 Insurer partnerships
    India & international
    138 Countries with cashless network
    India & international
    81* Offices pan India
    Including govt. schemes offices
    9500 + Enterprise clients
    226 M+ Total lives serviced
    Including govt. schemes members
    5400 + Employees

    Claim intimation

    Claim intimation

    Members can intimate Medi Assist for an upcoming admission to hospital or at the time of discharge from the hospital. Intimation allows us to serve our members better and prepare in advance.

    e-Card

    e-Card

    An e-Card identifies a member and dependents covered under a health insurance policy and helps the member know of their choice of third-party administrator (TPA).

    e-Cashless

    e-Cashless

    When the members have a planned hospitalization need, they can avail the benefit of this offering. They can get their hospitalization pre-authorized prior to the actual date of admission, simply using the member portal/app.

    Locating a hospital

    Locating a hospital

    Medi Assist members can access an exhaustive list of approved hospitals on our app (MAven) or portal (mediassist.in). Members can then select a network hospital of choice.

    Reimbursement claim submission

    Reimbursement claim submission

    Members can electronically upload relevant hospital documents (claim file) on our app or portal to initiate a reimbursement claim settlement. Paper copies of the claim documents can follow wherever insurers need the original paper documents for verification.

    General helpline 01206937324

    Senior citizen helpline 1800 419 9493

    ABOUT MEDI ASSIST
    Our Story At a Glance Board of Directors Leadership Financial Reports Industry Recognition CSR and ESG Newsroom Awards Reports Certification Investor Relations Blog Careers Contact
    SUBSIDIARIES
    Medi Assist Insurance TPA Medvantage Insurance TPA Raksha Insurance TPA Mayfair We Care
    POLICY
    Privacy Policy Terms of Use Others
    AREA OF EXPERTISE
    Benefits Administration International Private Medical Insurance Self Funded Medical Value Travel Facilitator Borderless Network - Empanel your hospital - Search Network Hospitals Products & Technology
    PARTNERS
    All Partners MediBuddy IHX Swasth Shikhar Insurance Ekincare Truworth Wellness

    Download the MAvencare app

    Medi Assist Healthcare Services Ltd. © 2023. All Rights Reserved

    Connect with us in real-time on WhatsApp for instant query redressal

    We just made it easier for you to reach us. Our smart WhatsApp Chatbot will help you find the answer to your query in no time. Now, just drop a “Hi” on the below whatsapp business number

    +91 70266 69449

    or scan the QR code to chat with us on WhatsApp