Medi Assist partners with group accounts (employers) to administer their employee health insurance plans, in India and overseas through Mayfair We Care. Additionally, we partner with Insurers to administer health insurance plans for retail customers (individual insurance Policyholders) and publicly funded health schemes (Government Schemes) as well.
Creative solutions that deliver value from their benefits investment and improve health.
For a unified, engaging employee experience, we offer a range of digital platforms designed to improve the employee benefits experience.
Access to healthcare services via hospitals, healthcare providers and medical centers in 141 countries
We don't believe in a one-size-fits-all solution. Our approach delivers real-world solutions using Medi Assist-proprietary tools.
We use features like electronic KYC, Two-factor authentication for claim registration to protect member data from fraudulent activities online.
Members can intimate Medi Assist for an upcoming admission to hospital or at the time of discharge from the hospital. Intimation allows us to serve our members better and prepare in advance.
An e-Card identifies a member and dependents covered under a health insurance policy and helps the member know of their choice of third-party administrator (TPA).
When the members have a planned hospitalization need, they can avail the benefit of this offering. They can get their hospitalization pre-authorized prior to the actual date of admission, simply using the member portal/app.
Medi Assist members can access an exhaustive list of approved hospitals on our app (MAven) or portal (mediassist.in). Members can then select a network hospital of choice.
Members can electronically upload relevant hospital documents (claim file) on our app or portal to initiate a reimbursement claim settlement. Paper copies of the claim documents can follow wherever insurers need the original paper documents for verification.
General helpline 01206937324
Senior citizen helpline 1800 419 9493