SVP & National Head
Shivani comes with over 20 years of versatile experience in Service & quality assurance, and customer retention. She has exhibited unmatched management skills, interpersonally and professionally, while also leading by example every chance she has gotten.
Shivani has an MBA degree from XLRI, Jamshedpur, post which she got her vast experience in healthcare and insurance. The same helped her understand and navigate the constantly evolving HealthTech sector. She is process-oriented and has developed a reputation for successfully pivoting businesses for growth. Shivani also has an insane ability to engage with senior business leaders, identify latent requirements, and evolve differentiated business, engagement & delivery models.