Senior Executive (Provider Partnerships)

Roles and Responsibilities:

• Verify documents received from internal teams and Ensure timely updation of account details
• Share account details with insurance companies as per the agreed TAT
• Proactively address issues arising from account detail errors
• Coordinate with Medi Assist branches to get necessary documents required for account updation
• Follow up with internal teams to ensure data collection and issue resolution.
• Manage grievances and follow-up with internal stakeholders.
• Report daily on updated and pending account details updation
• Identify and implement process improvements for efficient account detail updation.

Knowledge and Skill Requirement:

• Knowledge of Excel formulas
• Soft-spoken yet firm in interactions
• Keen eye for detecting errors and inconsistencies in data
• Meticulous in verifying and validating documents and information
• Strong follow-up skills to ensure timely completion of tasks and collection of data.